You are promoting a shift supervisor from a floor of eleven telecommunicators. Your panel sat interviews between staffing crises. The scores are on paper, the eligible list is due, and the appeal window opens right behind it.
You run a civil service process with a fraction of the staff
A communications center promotion carries every requirement a police or fire promotion does — written exam, oral panel, ranked eligible list, statutory appeal window. What it doesn't carry is a police or fire HR budget.
So the center director runs it personally, between shift coverage and a console that never stops. Panel members score on paper. Rationale gets written when there's time, which on a busy day means not at all. The written exam weighting, the veteran's preference points, and the tiebreaks all get worked out by hand, at night, after the floor is covered.
Then a telecommunicator who ranked fourth asks how the panel arrived at their score.The honest answer is that three supervisors remember the interview differently and nobody wrote it down.
1 process a year
Most centers promote to supervisor once a year, sometimes less. That is not enough repetition to build a process that runs itself — every cycle starts over from a blank scoring sheet and whatever the last director left behind.
Communications centers don't need a bigger process. They need the one they already run to leave a record.
One system for the whole supervisory process
Directors, panel members, and center admins run every candidate through one place — from the scheduled interview through the posted eligible list, with a record that stands up when it is questioned.
Built for 911 communications centers
Municipal, county, and regional emergency communications centers running supervisory promotional processes. If your last eligible list was compiled by hand after your shift ended, DispatchPromotion was built for you.
Not a police tool with the words changed
DispatchPromotion is not a promotions tab bolted onto an HR system, and it is not a form builder collecting panel scores in a survey. It is also not a sworn-side promotional product sold to communications centers with "officer" find-and-replaced to "telecommunicator."
It is a purpose-built panel scoring platform for communications supervisor promotions — competency dimensions written for this floor, required written rationale, automatic written-exam weighting, veteran's preference and tiebreaks applied by rule, and an export that answers an appeal in one click. No setup, no IT department, no training required.
Your first supervisory process is free
Run a real process end to end — real candidates, real panel, real eligible list — before you pay anything. No card, no procurement cycle, no pilot agreement. Priced for a communications center budget, not a department one.
$299per supervisory process
For centers that promote once a year or less. Pay for the process you're running, nothing in between.
$799per year, unlimited processes
For centers and regional systems promoting to more than one classification, or running processes across multiple member agencies.
Questions about DispatchPromotion, your supervisory process, or how the platform fits your center's civil service rules? Email us directly — tell us the classification you're testing for and how your panel is seated, and we'll get back to you.
Your first supervisory process is free. There is nothing to sign up for before you write to us.